Hotel Staff Panic Button for the City of Chicago: Municipal Code 4-6-180
Effective since July 1, 2018, all Chicago hotel employers must equip any staff who are required to ‘clean, inventory, inspect, or restock supplies in a guest room or restroom’ under circumstances where no other hotel staff is present, with a panic button or notification device. This applies to all employees, regardless of their position at the hotel. As always, these devices must be provided at no cost to the employee. Adverse action must not be taken against any employee who reasonably uses their panic button. If an employer fails to comply, they may be faced with a fine no less than $250 and no more than $500 for each violation. It is an employer’s responsibility to ensure that panic buttons are working correctly, charged, portable, activated, able to summon timely assistance, and do not require continued activation by the employee. The ordinance does not provide regulations on monitoring the use of panic buttons by employees, however it is in their best interest to carry one at all times.
How can Scatterling help your hotel in the City of Chicago: Municipal Code 4-6-180
Proactive notifications
Scatterling does not require a worker to signal for help manually. For example, if a housekeeper was to get in trouble and can’t call for help, Scatterling will sound an alarm once the timer expires and notifies other co-workers and the housekeeping manager that they need help.
HIGH RISK CHECK-IN TIMERS:
A housekeeper cleaning a room at odd hours of the night can customize the check-in timer of the app to suit a high-risk scenario by shortening the check-in duration to under 15 minutes. If a staff member does not check-in within this set interval, all of the emergency contacts set to receive notifications will be contacted immediately. If a housekeeper was to enter a room in the middle of the night, they may be confronted with hotel guests who are irate or intoxicated. If they did not confirm they are safe after the scheduled room visit, our lone worker monitoring app will immediately notify a monitor of a possible emergency. The monitor will be sent the exact location, and any other details the housekeeper has previously supplied, such as voicemails and work itinerary.
Emergency Panic button:
Scatterling also has integration to manually signal for help with a blue tooth panic button. When triggered, all of the emergency contacts will be notified of a confirmed emergency, and sent any voicemails that have previously recorded, details of location, and work profile.
FULL DEVICE INTEGRATION:
Scatterling’s lone worker app can be used on any device, such as smartphones, laptops, landlines, and pagers, that employees might already be carrying with them. Therefore, they do not need to carry any new or excess equipment with them at any time.
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