Hotel Staff Panic Button for the City of Miami Beach: Ordinance No. 2018-4207
Article VI is an amendment of Chapter 62 of the City Code, put in place to protect hotel and hostel employees from assault and sexual harassment by creating regulations that preserve the personal safety of hotel and hostel employees. It was set in place on August 1, 2019. The City of Miami Beach acknowledges that hospitality workers are essential components of the State’s economy. These workers are also vulnerable to certain risks associated with working in isolation, and their personal safety must be protected. Providing staff who are required to work alone with personal panic buttons is an effective way of protecting their safety. The City establishes that a panic button is ‘a portable emergency contact device that is designed to that an employee can quickly and easily activate such button or device to effectively summon prompt assistance to the employee’s location by a hotel or hostel security officer, manager, or other appropriate hotel or hostel staff member designated by the hotel or hostel worker.’ Employees should use their panic devices if they believe that an ongoing crime is present such as harassment or any other emergency. If an employer fails to comply with the Article, a written warning will be sent. If an employer violates the Article a second time within six months, they will receive a civil fine of $500, followed by a $1000 fine for the third offense and a $2000 for the fourth and all other subsequent offenses.
How can Scatterling help your hotel in the City of Miami Beach: Ordinance No. 2018-4207
Proactive notifications
Scatterling does not require a worker to signal for help manually. For example, if a housekeeper was to get in trouble and can’t call for help, Scatterling will sound an alarm once the timer expires and notifies other co-workers and the housekeeping manager that they need help.
HIGH RISK CHECK-IN TIMERS:
A housekeeper cleaning a room at odd hours of the night can customize the check-in timer of the app to suit a high-risk scenario by shortening the check-in duration to under 15 minutes. If a staff member does not check-in within this set interval, all of the emergency contacts set to receive notifications will be contacted immediately. If a housekeeper was to enter a room in the middle of the night, they may be confronted with hotel guests who are irate or intoxicated. If they did not confirm they are safe after the scheduled room visit, our lone worker monitoring app will immediately notify a monitor of a possible emergency. The monitor will be sent the exact location, and any other details the housekeeper has previously supplied, such as voicemails and work itinerary.
Emergency Panic button:
Scatterling also has integration to manually signal for help with a blue tooth panic button. When triggered, all of the emergency contacts will be notified of a confirmed emergency, and sent any voicemails that have previously recorded, details of location, and work profile.
FULL DEVICE INTEGRATION:
Scatterling’s lone worker app can be used on any device, such as smartphones, laptops, landlines, and pagers, that employees might already be carrying with them. Therefore, they do not need to carry any new or excess equipment with them at any time.
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