Hotel Staff Panic Button for the City of Santa Monica: Chapter 4.67 Hotel Worker Protection
As outline previously, other cities in California, as well as numerous other states, have complied with local legislation aimed to preserve the safety of hotel workers. Following suit, the City of Santa Monica is requiring all hotel employers to provide hotel staff with panic buttons as of January 1, 2020. These regulations prevail regardless of the size of the hotel. Given that tourism is a substantial contributor to Santa Monica’s economy, the safety of hospitality staff is of utmost importance. The city recognizes that hotel staff are in a unique position to identify and react to instances of violence, harassment, and other crimes. Thus, staff need devices to notify someone if they witness or are subject to a crime, to prevent the spread of detrimental activity that may jeopardize the experience of both guests and staff. Hotel employers are obligated to assign a security guard, manager, or supervisory hotel staff member to provide instant help if an emergency is signaled. Like other regions, employers may not exhibit adverse behavior if a panic button is activated in reasonable circumstances. Lastly, panic devices must be provided free of cost to employees.
How can Scatterling help your hotel in the City of Santa Monica: Chapter 4.67 Hotel Worker Protection
Proactive notifications
Scatterling does not require a worker to signal for help manually. For example, if a housekeeper was to get in trouble and can’t call for help, Scatterling will sound an alarm once the timer expires and notifies other co-workers and the housekeeping manager that they need help.
HIGH RISK CHECK-IN TIMERS:
A housekeeper cleaning a room at odd hours of the night can customize the check-in timer of the app to suit a high-risk scenario by shortening the check-in duration to under 15 minutes. If a staff member does not check-in within this set interval, all of the emergency contacts set to receive notifications will be contacted immediately. If a housekeeper was to enter a room in the middle of the night, they may be confronted with hotel guests who are irate or intoxicated. If they did not confirm they are safe after the scheduled room visit, our lone worker monitoring app will immediately notify a monitor of a possible emergency. The monitor will be sent the exact location, and any other details the housekeeper has previously supplied, such as voicemails and work itinerary.
Emergency Panic button:
Scatterling also has integration to manually signal for help with a blue tooth panic button. When triggered, all of the emergency contacts will be notified of a confirmed emergency, and sent any voicemails that have previously recorded, details of location, and work profile.
FULL DEVICE INTEGRATION:
Scatterling’s lone worker app can be used on any device, such as smartphones, laptops, landlines, and pagers, that employees might already be carrying with them. Therefore, they do not need to carry any new or excess equipment with them at any time.
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